Auto Glass Insurance FAQs

These FAQs cover the insurance basics for auto glass repair and replacement. You should always refer to your own specific policy or contact your insurance company for more detailed information.

Will checking my deductible or inquiring about auto glass claims raise my insurance rates?

Contacting your insurance company and inquiring about rates, deductibles and coverage is not usually considered a claim of any kind, and therefore will have no impact on your premium.

If I file an auto glass claim, will it count towards my insurance policy?

In many cases, insurance companies don’t count auto glass damage as a claim on your policy. Please consult your policy or contact a representative of your insurance provider for specific details.

What if I only have liability coverage?

Liability coverage will only cover damages to another vehicle. Filing a claim for auto glass damage to your own vehicle will not be covered under your liability policy. Comprehensive insurance is typically required to receive savings on auto glass repairs. DeDona Auto Glass offers several payment options such as cash and credit/debit cards including Visa and MasterCard.

Will my insurance company waive my deductible for a windshield repair?

While insurance typically will not cover a windshield replacement, windshield repairs are often 100% covered by many insurance companies with no deductible or out-of-pocket costs. Contact your local agent or insurance provider or refer to your insurance policy documentation for details about windshield repair coverage. Some insurance providers offer complete auto glass coverage at an additional premium, and will not charge you a deductible under this coverage.

What if the auto glass service costs the same or more than my deductible?

If your deductible equals or exceeds the cost of the auto glass service, you can pay for the work yourself instead.

Can I choose who repairs my window or windshield?

In most cases, absolutely. Most insurance providers will allow you to choose which company you prefer to perform the necessary repairs. DeDona Auto Glass provides mobile service, which means we can come directly to you and repair or replace your glass at home, work, or almost any location that is convenient for you within the Triad area.

When you choose DeDona Auto Glass, you choose a company devoted to our customers by providing the highest quality service in the industry backed by an exceptional warranty. If you are not satisfied with your glass repair or replacement for any reason, you will receive a full credit refund, and our repairs are guaranteed for as long as you own your vehicle!

Call us today at (336) 851-1380 today for more information or to schedule service.

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5212 W Market St.


DeDona Tint & Sound

5212 W. Market St. | Greensboro, NC 27409

(336) 851-1300

Monday – Friday 8:30 AM – 6 PM / Saturday 9 AM – 3 PM

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